Insurer: If P&C Insurance AS. You can review the detailed insurance terms here..
The insurance helps you if:
- Your washing machine, refrigerator, or another device suddenly stops working;
- Your home experiences a water or electrical failure;
- Your door locks and requires a locksmith;
- You need a quick temporary fix before a full repair;
- You want protection inside your home and around it.
Why choose Elektrum’s 24/7 home assistance service?
- In cooperation with a reliable partner – If Insurance.
- Easy to join together with your electricity package in our self-service environment.
- Quick assistance around the clock.
- Clear terms and fair compensation.
How to join?
Signing an insurance contract is easy — join conveniently through our
self-service portal.
What to do if you need Home Assistance?
To receive help, the customer must call If P&C at +372 777 1211.
Assistance ordered elsewhere will not be compensated.
What to do in case of electrical appliance insurance damage?
The customer reports the damage to If and indicates the policy number or includes in the claim text that they are an Elektrum customer.
Report electrical appliance damage
For quick claim handling, you must provide:
A defect inspection report from the repair company stating the cause of the damage and the repair cost.
If the device cannot or should not be repaired, then:
- for devices up to 5 years old: an estimate of the value of a new replacement device
- for devices older than 5 years: an estimate of the device’s market value.
If P&C processes the claim and transfers the compensation to the customer’s bank account.
