Our promise

For decades, it has been important for energy suppliers to show their strength, technological development and control. This has given the customer a sense of security, also security for the future, but at the same time has often left customers no opportunities to enjoy personalized service or freedom of choice.

Now, that the electricity market is open, customers can make their own choices. They want to find a partner who is truly customer-oriented, who is not only technologically capable, but also understands the real needs of the customer, offering them attention and advice based on their preferences and needs.

Elektrum was created with the aim of making people's lives comfortable by supporting them in the energy market, making complex things simple and customer-friendly, and offering them affordable energy solutions.

Whatever we do, we always keep in mind three main factors:

  • Liveliness

We see energy as a source of life and comfort. We are a dynamic and customer-oriented energy supplier that monitors progress and adapts to customer needs. We try to improve life in an active and positive way.

  • Friendlyness and individual approach

We value each customer as a person and respect and consider their needs. We offer various solutions and products so that each customer can choose what is best suitable for their specific needs. First and foremost, Elektrum is human energy - the energy of a workforce dedicated for the good of customers. We approach our customers individually and take personal response for finding them the best solutions.

  • Cleverness and simplicity

In today's world, nothing is stable and life is in constant motion - progress and development are part of our daily lives. We know well that by offering our customers the most modern energy solutions that meet their needs, we can make their lives easier and better. Regardless of our technological development, we translate it into simple, customer-friendly language. Let's not just talk about technology - let's talk about the benefits it brings to customers. We believe that behind the greatest wisdom is simplicity.

Elektrum – your friendly energy

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